In other news bat fans and it seems Warner Bros. are taking direct action with their Batman Arkham Knight release on PC by pulling the game from Steam with the aim of fixing the problems before re-releasing it. You can read the full official message posted below or alternatively you can view it on the Steam community page. It’s commendable Warner Bros. are taking this action but does highlight the growing trend of releasing games in an unfinished state. Those who are dissatisfied can take advantage of Steam’s all new refund policy, but that doesn’t help with those who just want to play the game. In this instance a bit of patience is required until a patch is rolled out. We’ll assume Warner Bros. will be putting some hefty resources into getting the game fixed as soon as possible to avoid too much of an impact on potential sales.
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (http://support.wbgames.com/). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.